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Associate Account Coordinator - Remote

Posted 6 days ago
Customer Service
Full Time
USA
$22.00 - $25.00/hour

Overview

The Associate Account Coordinator will support ZOLL's efforts to fit/sell the LifeVest through processing required documentation and maintaining communication with patients and service representatives.

In Short

  • Work shift: Tuesday - Saturday, 11:00 AM - 7:30 PM
  • Support the fitting and selling of the LifeVest
  • Act as a liaison between ZOLL and Patient Service Representatives
  • Ensure quality and accuracy of patient and order information
  • Maintain documentation related to LifeVest prescriptions
  • Provide high-level customer service
  • Data entry of critical patient information
  • Contact patients for shipping information
  • Answer incoming calls and redirect as necessary
  • Perform other duties as assigned by management

Requirements

  • High School Diploma or equivalent required
  • Superior communication skills
  • Ability to handle multiple tasks under strict deadlines
  • Experience in customer service preferred

Benefits

  • Comprehensive benefits package
  • Opportunity to impact patient lives
  • Work in a fast-growing company
  • Innovative and supportive work culture

Z.Z.N

ZMC-NL ZOLL Netherlands

ZOLL Medical Corporation is a global leader in developing innovative medical devices and software solutions aimed at improving patient outcomes and saving lives. With a focus on acute care technology, ZOLL provides a range of products including AEDs, trauma kits, ventilators, and temperature management solutions to EMS, hospitals, public safety, and military customers worldwide. As part of the Asahi Kasei Group, ZOLL operates in over 140 countries and is dedicated to enhancing emergency care through advanced technologies that increase clinical and operational efficiencies. The company fosters a culture of innovation, self-motivation, and a commitment to making a difference in the lives of patients suffering from critical cardiopulmonary conditions.

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