Manager, People Tech Operations - Remote

Overview

The Manager of People Tech Operations will lead the People Technology Operations team, focusing on building scalable systems and driving operational efficiency within Zillow's HR technology framework.

In Short

• Lead and scale the People Technology Operations team.
• Ensure operational excellence and reliability of HR technology.
• Oversee day-to-day operations and manage escalations.
• Partner with product teams for continuous improvement.
• Analyze ticket trends and recommend automation opportunities.
• Drive Workday reporting optimization and security automation.
• Mentor and develop a team of system analysts.
• Foster a culture of collaboration and continuous improvement.
• Communicate effectively across teams.
• Encourage applications from candidates with non-traditional backgrounds.

Requirements

• 7+ years of experience in HRIS or HR technology.
• 3-5 years managing high-performing teams.
• Proven ability to coach and mentor talent.
• Strong experience in operational support models.
• Demonstrated success in process improvement and automation.
• Excellent analytical and problem-solving skills.
• Strong communication skills.
• Data-driven mindset.

Benefits

• Competitive base salary.
• Eligible for equity awards.
• Flexible work environment.
• Opportunities for career growth and development.
• Inclusive and innovative company culture.
• Recognition as one of the best workplaces.