Data Engineer - Remote

Overview

As a Data Engineer at Zendesk, you will be instrumental in designing and building data pipelines and infrastructure for AI-driven insights in customer experience.

In Short

• Work at the intersection of product engineering, analytics, and AI
• Create robust, reliable, and scalable data systems
• Collaborate closely with data scientists, analysts, and engineers
• Design data models and optimize data workflows
• Shape customer access to data-rich AI agents

Requirements

• 3+ years of experience in data pipeline design
• Proficiency with SQL, DBT, and Python
• Experience with batch and stream processing frameworks
• Familiarity with orchestration tools like Apache Airflow
• Strong understanding of data modeling and database design
• Experience with ETL/ELT workflows
• A product mindset focused on quality and usability
• Strong communication and collaboration skills
• Curiosity and a drive for continuous learning

Benefits

• Deliver clean, scalable, and reliable data solutions
• Write well-tested and documented code
• Participate in architecture discussions and define data standards
• Collaborate across disciplines meaningfully
• Grow in technical scope and understanding of the product