Technical Lead (Telecom) - Remote

Overview

The Technical Lead (Telecom) is responsible for supporting daily operations, driving process improvements, and ensuring high-quality data delivery in the telecom field.

In Short

• Assist with daily operations and enhance workflow efficiency.
• Support the Analysis Operations Manager in optimizing team performance.
• Help analysts navigate shifting requirements and priorities.
• Assist in customer communications regarding scope changes and project updates.
• Track and resolve quality control issues.
• Monitor and maintain high-quality data standards across the team.
• Provide feedback and support corrective actions to enhance quality control.
• Experience in the telecom field is required.
• Leadership experience is preferred.
• Ability to work remotely and coordinate effectively within a fully remote workforce.

Requirements

• 2-3 years in the telecom field.
• 1-3 years of logistical experience and team guidance.
• Strong independent work skills.
• Excellent English written and verbal communication skills.
• Interest in technology and drone operations (UAV experience is a plus).

Benefits

• Multiple medical insurance plans.
• 100% paid dental and vision insurance.
• Unlimited PTO.
• Work-from-home environment.
• Autonomy and upward mobility.
• Diverse, equitable, and inclusive culture.