Customer Support Executive - 6 Months Contract - Remote

Overview

As a Customer Support Executive at Zego, you will play a key role in supporting customers through various channels, ensuring high levels of customer satisfaction and contributing to the company's growth.

In Short

• Join a passionate and driven team focused on customer satisfaction.
• Work remotely with an option to visit the London or Halifax office.
• Assist customers via phone, email, and LiveChat.
• Maintain a positive and professional attitude towards customers.
• Respond promptly to customer inquiries.
• Build knowledge of Zego's products.
• Input customer information into an in-house system.
• Work 40 hours per week, Monday to Friday.
• Potential for contract extension or permanent role.
• Enjoy a collaborative and vibrant work environment.

Requirements

• Experience in a target-driven customer service environment.
• Strong focus on customer experience.
• Ability to listen and address customer needs.
• Excellent multitasking and time management skills.
• Adaptability to change and fast learning capabilities.
• Ability to work remotely and manage time effectively.

Benefits

• Market competitive salary.
• Private medical insurance.
• Company share options.
• Generous holiday allowance.
• Wellbeing benefits.