Performance Optimization Specialist - Remote

Overview

The Performance Optimization Specialist will drive Jewelry Services sales performance by identifying growth opportunities, building relationships, and delivering impactful training experiences.

In Short

• Collaborate with Jewelry Services and Field Leadership to enhance sales performance.
• Design and deliver training programs for diverse audiences.
• Analyze performance dashboards to provide actionable recommendations.
• Develop engaging training materials and micro-learning content.
• Build strong partnerships with Field Leaders and store teams.
• Gather feedback to identify training needs and enhance engagement.
• Lead virtual training sessions for Jewelry Consultants.
• Manage multiple projects in a fast-paced environment.
• Provide one-on-one and group coaching to improve performance.
• Utilize exceptional communication skills for presenting and training.

Requirements

• Bachelor's degree or equivalent professional experience.
• Proven experience in leading engaging training sessions.
• Exceptional verbal and written communication skills.
• Ability to interpret dashboards and metrics.
• Skilled in creating micro-learning content.
• Demonstrated ability to build trust with Field Leaders.
• Ability to manage multiple priorities effectively.
• Experience in coaching to build confidence.
• Strong relationship-building skills.
• Ability to adapt to diverse learning styles.

Benefits

• Comprehensive healthcare, dental, and vision insurance.
• Generous 401(k) matching after one year.
• Ample paid time off and holidays.
• Exclusive discounts on premium merchandise.
• Dynamic Learning & Development programs.
• And more!