Remote Otter LogoRemoteOtter

Freelancer in Telecommunications - Remote

Posted 9 weeks ago
Customer Service
Contract
Worldwide

Overview

yoummday is a rapidly growing platform that connects top freelance talent in customer service and sales with leading companies across Europe and beyond.

In Short

  • Work as a self-employed contractor, not an employee.
  • Choose projects that fit your skills, availability, and interests.
  • Decide when and how much you want to work.
  • Get paid for the time you actively handle customer inquiries or tasks.
  • Start exciting projects for renowned clients after onboarding.
  • Assist customers via phone and written communication.
  • Proactively offer telecommunications products according to sales guidelines.
  • Participate in weekly knowledge checks.
  • Engage in proactive communication with your Talent Team Lead.
  • Take responsibility for your performance and development.

Requirements

  • Must live and work in the EU.
  • Fluent in German, both spoken and written.
  • Available for at least 25 hours per week, especially on Mondays.
  • Strong service orientation, communication skills, empathy, and reliability.
  • Proficient with Windows computer (minimum Windows 10) and wired equipment.

Benefits

  • Attractive compensation model with a fixed productivity rate and potential for increase through sales.
  • Intensive initial training and onboarding.
  • Support for your self-employment from day one.

Translated from German

Yoummday logo

Yoummday

Yoummday is a dynamic and innovative company based in Germany, specializing in customer service solutions. With a focus on operational excellence, Yoummday manages customer service projects for well-known clients, leveraging a hybrid work model that allows for flexibility and remote collaboration. The company prides itself on fostering an open and authentic culture, where team members are encouraged to make bold decisions and explore new paths for sustainable success. Yoummday values leadership, coaching, and a results-oriented approach, aiming to maximize customer satisfaction and sales performance through effective project and stakeholder management.

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