Remote Otter LogoRemoteOtter

Virtual Assistant - Remote

Posted 9 weeks ago
Customer Service
Full Time
Worldwide

Overview

This position offers a Cebu-based opportunity for a Virtual Assistant who can work from home or office-based during day shifts.

In Short

  • Work from home or office-based option
  • Inbound and outbound calls for customer care
  • Schedule and map jobs as required
  • Prepare jobs for invoicing
  • Manage technician schedules
  • Document control for maintenance contracts
  • Assist with stock orders
  • Provide excellent customer communication
  • Work in a team-oriented environment
  • Receive competitive salary and benefits

Requirements

  • 2+ years in a scheduling or coordination role
  • Excellent verbal and written communication skills
  • Organized and reliable with attention to detail
  • Proficient in MS Office Suite and scheduling software like SimPRO
  • Project management experience is a plus

Benefits

  • Highly competitive salary, paid weekly
  • HMO enrollment on commencement
  • 20 vacation days and 7 sick days per year
  • Annual performance bonuses and incentives
  • Annual salary reviews and increases
  • Free cooked rice, snacks, and hot drinks
  • Company polo shirts provided
  • Bright and cheerful work environment
  • Professional and friendly co-workers

Y.S

Yempo Solutions

Yempo Solutions is a dynamic company based in Cebu, offering flexible work opportunities for customer service representatives. The company emphasizes a supportive work environment, providing options for both remote and office-based work. Yempo Solutions is committed to employee well-being, offering competitive salaries, comprehensive health benefits, generous vacation days, and a vibrant workplace culture. With a focus on professional development and a commitment to client satisfaction, Yempo Solutions serves prestigious clients while fostering a friendly and collaborative atmosphere among its employees.

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