Dynamics CRM Functional Consultant - Remote

Overview

We are looking for a Dynamics CRM Functional Consultant and Architect who is ready to take on a strategic, client-facing role guiding organizations through the evaluation, design, and implementation of Microsoft Dynamics 365 Customer Engagement (CE) solutions.

In Short

• Client Engagement and Pre-Sales consultation for Dynamics CRM.
• Conduct comprehensive business assessments and requirements gathering.
• Translate business needs into actionable project plans.
• Architect and configure Dynamics 365 solutions.
• Oversee implementation projects ensuring alignment with requirements.
• Utilize Microsoft Power Automate for workflow automation.
• Identify integration points with third-party applications.
• Develop training materials and conduct user training sessions.
• Provide ongoing support and optimization recommendations.

Requirements

• 5-7 years of experience in a similar role within Microsoft Dynamics 365.
• Deep knowledge of D365 CE modules, especially Sales and Customer Service.
• Strong understanding of the Microsoft Power Platform.
• Familiarity with data integration concepts and API integrations.
• Exceptional presentation and documentation skills.

Benefits

• Competitive salary and employee bonus plan.
• Comprehensive health benefits including medical, dental, and vision.
• 401(k) plan with match.
• Flexible paid time off and remote work options.
• Paid training and certification opportunities.