Supplier Quality Engineer - Remote

Overview

Xometry is a fast growing digital technology company that is disrupting the manufacturing industry. We are hiring Supplier Quality Engineers at all levels to support our rapid customer growth. Do you thrive on working on the edge? Do you want to transform an industry? This job is for you if your true strength is the ability to prioritize and communicate effectively to get you through even the most demanding of situations.

In Short

• Take actions to improve on time delivery, quality, and customer satisfaction.
• Track and monitor the progress of numerous customer orders and partner jobs.
• Provide excellent customer and partner service by building relationships.
• Apply technical knowledge on manufacturing design and production.
• Understand supplier capabilities and execute supplier oversight activities.
• Assess the impact of manufactured part rejections.
• Manage customer complaints that result in replacements for returned products.
• Report out on status, risk, and efforts to recover troubled orders.

Requirements

• Prior project management, supply chain, and customer service experience required.
• A minimum of 3 years of related experience, preferably in manufacturing or operations.
• Bachelor of Science Degree in Supply Chain, Engineering, or Technical related field is preferred.
• Working knowledge of manufacturing processes and inspection methods.
• Capable of performing root cause analysis and identifying solutions.
• A self-starter, who can work independently and drive actions to completion.
• Strong organizational skills and the ability to work in a dynamic environment.
• Able to multitask, meet deadlines and support all supplier quality field activities.
• Strong communication skills (both oral and written).

Benefits

• Opportunity to work in a fast-paced and innovative environment.
• Engagement in a diverse and inclusive workplace.
• Company commitment to employee growth and development.
• Participation in initiatives to simplify and automate processes.