The Software Engineer in the Tooling Team at Xero will enhance system visibility, reliability, and performance, contributing to a global team focused on providing reliable experiences for customers.

In Short

Join the Tooling team within Site Reliability Engineering at Xero.
Design and implement observability solutions for improved system reliability.
Develop and maintain monitoring, logging, and tracing tools.
Provide guidance on best practices for observability systems.
Participate in on-call rotations to address system issues.
Collaborate with engineering teams to enhance operational outcomes.
Drive adoption of reliability best practices across Xero.
Utilize object-oriented programming languages like C#, JavaScript, Golang, or Python.
Work in a fast-paced, high-growth environment.
Communicate effectively with stakeholders and team members.

Requirements

Experience with operational outcomes for software systems in production.
Strong understanding of reliability and observability concepts.
Hands-on experience with observability tooling.
Excellent verbal and written communication skills.
Proactive and adaptable mindset.

Benefits

Opportunity to work in a globally distributed team.
Contribute to meaningful projects that impact small businesses.
Collaborative and supportive work environment.
Professional growth and development opportunities.
Flexible working arrangements including remote work.

Xero

Xero is a user-friendly platform designed to empower small businesses and their accounting and bookkeeping advisors. With a mission to enhance the lives of individuals in small business and their communities globally, Xero focuses on providing better tools, information, and connections to help these businesses thrive. The company fosters a supportive environment for its employees, encouraging them to deliver their best work while driving the adoption of its cloud-based solutions within accounting firms. Xero values diversity, inclusion, and employee wellbeing, offering a range of benefits that reflect its commitment to a human-first culture.

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