Customer Support Angel - Remote

Overview

As a Customer Support Angel at Wonderbly, you will provide empathetic and genuine customer support for our personalized publishing services, primarily through email communication.

In Short

• Join a team of Customer Support Angels for the holiday season.
• Work 100% remotely from almost anywhere in the world.
• Support customers with queries about their orders and books.
• Flexible hours with the ability to set your preferred availability.
• Temporary contract from October to Mid-January with potential for longer term.
• Estimated 5-20 hours per week, depending on need.
• Initial paid training period provided.
• Support primarily in English, but also in French, German, Spanish, Italian, and Dutch.
• Starting rate of £12.21/hour.
• Be part of a magical team that values creativity and kindness.

Requirements

• Passion for offering incredible customer support.
• Ability to work remotely and manage your time effectively.
• Strong communication skills, especially in email.
• Multilingual skills are a plus.
• Availability during the holiday season.

Benefits

• Flexible working hours.
• Opportunity to work in a creative and supportive environment.
• Initial paid training to prepare you for the role.
• Potential for longer-term employment after the holiday season.
• Be part of a team that values empathy and human connection.