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Deputy Manager - WTS - Remote

Posted 5 days ago
Sales / Business
Full Time
India

Overview

The Deputy Manager - WTS role involves providing Salesforce service cloud L2 support as part of a leading Business Process Management company.

In Short

  • Provide Salesforce service cloud L2 support
  • Work with a leading BPM company
  • Engage with clients across various industries
  • Utilize technology and analytics expertise
  • Be part of a collaborative team
  • Support operational excellence initiatives
  • Contribute to digital transformation solutions
  • Participate in client engagement strategies
  • Maintain high standards of customer interaction
  • Support a diverse range of business processes

Requirements

  • Experience in Salesforce service cloud L2 support
  • Strong analytical and problem-solving skills
  • Ability to work collaboratively in a team
  • Excellent communication skills
  • Understanding of BPM services
  • Familiarity with digital transformation initiatives
  • Knowledge of various business industries
  • Ability to engage with clients effectively
  • Strong customer service orientation
  • Willingness to adapt to changing technologies

Benefits

  • Opportunity to work with a leading BPM company
  • Engagement in innovative projects
  • Collaborative and supportive work environment
  • Professional development opportunities
  • Exposure to diverse industries
  • Competitive compensation package
  • Flexible working arrangements
  • Access to cutting-edge technology
  • Health and wellness programs
  • Dynamic team culture
WNS Global Services logo

WNS Global Services

WNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) provider, delivering business value to over 400 clients worldwide. The company excels in various industry verticals, including Banking and Financial Services, Healthcare, Insurance, and Retail, among others. Established in 2009, WNS Costa Rica serves as a scalable delivery center, leveraging the region's political and economic stability, high literacy rates, and a young, multilingual workforce. WNS is committed to enabling clients to outperform through a focus on service and innovation, guided by its core values of Client First, Integrity, Respect, Collaboration, Learning, and Excellence. The organization emphasizes employee development and experience, offering structured career paths and mentoring.

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