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Regional Complex Care Coordinator - Remote

Posted 3 days ago
Customer Service
Full Time
USA
$25.00 - $35.77/hour

Overview

The Regional Complex Care Coordinator is responsible for supporting and coordinating healthcare for primary care patients with complex health issues, working closely with patients, families, and healthcare providers to ensure a seamless and patient-centered care experience.

In Short

  • Coordinate healthcare for patients with complex health issues.
  • Advocate for patients and their families.
  • Collaborate with interdisciplinary healthcare teams.
  • Assist patients in understanding their care plans.
  • Connect patients with healthcare and community resources.
  • Educate patients about medical conditions and treatment options.
  • Maintain accurate documentation of patient interactions.
  • Work onsite weekly at various locations.
  • Flexible hybrid working model with remote work options.
  • Must be open to commuting within assigned regions.

Requirements

  • Bachelor's Degree in a health-related field required.
  • Minimum one year experience in care coordination or related role.
  • Experience in navigating healthcare systems.
  • Skills in documenting in Electronic Health Records.
  • Excellent communication and interpersonal skills.
  • Exceptional organizational and time management skills.
  • Ability to work autonomously and in a team.
  • Bilingual or multilingual ability is a plus.

Benefits

  • Great benefits and retirement plans.
  • Experience navigating a large healthcare system.
  • Valuable connections in your assigned region.
  • Experience in a fast-paced, mission-driven organization.
  • Cross collaboration with healthcare professionals.

WNR

WNR

1200 The General Hospital Corporation, part of Mass General Brigham, is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. With a commitment to diversity, equity, and inclusion, the organization values a wide range of backgrounds and experiences, believing they drive innovation in medical research and patient care. Mass General Brigham is recognized as a leader in the practice of medicine, built on a rich history of prestigious hospitals and academic medical centers. The organization strives to enhance healthcare quality and value while fostering a passionate community focused on impactful medical advancements.

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