Pharmacy Technician Immunology (Hybrid) - Remote

Overview

The Pharmacy Technician Immunology position at Mass General Brigham involves working directly with patients and healthcare staff to manage specialty medication needs, ensuring timely and accurate delivery of medications while providing exceptional service.

In Short

• Work with patients to manage specialty medication needs
• Coordinate with pharmacy and medical staff
• Assist with benefit coordination and financial assistance
• Monitor patient medication therapy needs
• Provide timely and accurate responses to patient inquiries
• Understand Medicare/Medicaid regulations
• Resolve billing issues and obtain prior authorizations
• Participate in clinical subcommittees
• Build strong relationships with healthcare providers
• Ensure confidentiality of patient information

Requirements

• Pharmacy technician experience or equivalent education
• Experience with prior authorizations is a plus
• Computer skills in Microsoft Office
• Registered with State Board of Pharmacy
• Excellent customer service skills
• Strong communication skills
• Attention to detail and problem-solving abilities
• Ability to follow policies and procedures
• High School diploma/GED required
• Four-year degree preferred

Benefits

• Commitment to diversity and inclusion
• Opportunity to impact patient care
• Supportive work environment
• Professional development opportunities
• Competitive compensation
• Comprehensive benefits package
• On-call support rotation
• Access to advanced medical technologies
• Collaboration with top healthcare professionals
• Engagement in community service initiatives