Clinic/Practice Assistant - Cardiology - Remote

Overview

The Clinic/Practice Assistant for the Cardiology department at Mass General Brigham plays a vital role in supporting patient care through administrative tasks, ensuring a seamless experience for patients and staff.

In Short

• Full-time position, Monday to Friday, 8:30am-5:00pm.
• Responsible for scheduling appointments and obtaining insurance prior authorizations.
• Assist patients during check-in and check-out processes.
• Field incoming calls and manage patient inquiries.
• Support practice leadership and clinicians with administrative tasks.
• Ensure high-quality patient experience and satisfaction.
• Work in a high-volume ambulatory clinic setting.
• Requires 2-3 years of office experience.
• Proficiency in Office Suite and office operations is essential.
• Must possess strong organizational and time management skills.

Requirements

• High School Diploma or Equivalent required.
• Certified Medical Administrative Assistant (CMAA) preferred.
• Experience in a medical office setting is necessary.
• Effective communication skills, both written and verbal.
• Ability to manage multiple tasks and prioritize effectively.
• Familiarity with patient management systems is a plus.
• Strong problem-solving skills.
• Ability to work collaboratively in a team environment.
• Understanding of medical terminology is beneficial.
• Commitment to patient care and service excellence.

Benefits

• Opportunity to work in a leading healthcare organization.
• Supportive and collaborative work environment.
• Comprehensive training and professional development.
• Health and wellness benefits.
• Competitive salary and benefits package.
• Engagement in community health initiatives.
• Access to advanced medical resources and technology.
• Opportunities for career advancement.
• Commitment to diversity and inclusion in the workplace.
• Work-life balance initiatives.