Technical Consultant - Remote

Overview

Wizippo is seeking a dedicated and innovative Technical Consultant to join our dynamic team in the exciting computer software industry. As a Technical Consultant at Wizippo, you will play a vital role in providing expert guidance and insights to our clients, helping them harness the full potential of our software solutions. Your ability to assess client needs, deliver tailored solutions, and provide ongoing support will be critical in driving customer success. You will collaborate closely with cross-functional teams, including product development and customer support, to ensure seamless integration and implementation of our technologies. Additionally, you will be involved in conducting training sessions and workshops for clients, empowering them to effectively utilize our products. With a focus on problem-solving and strategic thinking, you will generate detailed reports and feedback that will influence the evolution of our offerings. If you are passionate about technology and thrive in a fast-paced environment, we invite you to be part of a vibrant team that is committed to delivering excellence in software solutions. Join us at Wizippo and contribute to transformative projects that impact a wide range of industries.

In Short

• Assess client requirements and propose tailored software solutions.
• Provide technical expertise and support during software implementation.
• Conduct training sessions for clients to enhance product understanding.
• Collaborate with product teams to relay client feedback for product improvements.
• Develop and maintain detailed documentation of technical specifications and processes.
• Troubleshoot and resolve technical issues for clients in a timely manner.
• Analyze and report on system performance and client satisfaction metrics.

Requirements

• Strong understanding of software solutions and implementation processes.
• Excellent communication and interpersonal skills.
• Proven experience in technical consulting or a related field.
• Ability to work collaboratively in a team environment.
• Strong problem-solving and analytical skills.
• Experience in conducting training and workshops.
• Detail-oriented with strong documentation skills.

Benefits

• Opportunity to work in a dynamic and innovative environment.
• Professional development and training opportunities.
• Ability to impact a wide range of industries.
• Collaborative team culture.
• Competitive compensation package.