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Manager, Customer Assurance - Remote

Posted 7 weeks ago
Customer Service
Full Time
Worldwide

Overview

As a Customer Assurance Manager at Wiz, you'll lead the Internal Customer Assurance program for our Information Security Organization, focusing on securing a modern, cloud-first enterprise.

In Short

  • Lead the Internal Customer Assurance program.
  • Build and manage a comprehensive customer assurance program.
  • Translate technical security controls into business-relevant language.
  • Develop metrics to measure success and guide program improvements.
  • Support customer inquiries related to security and compliance.
  • Foster relationships with internal teams and external stakeholders.
  • Oversee customer security portals and manage submissions.
  • Collaborate with various teams to gather necessary evidence.
  • Define and evolve the customer assurance strategy.
  • Stay informed on industry trends and compliance developments.

Requirements

  • 6+ years in security, GRC, or customer-facing technical roles.
  • Experience in supporting customer security reviews and audits.
  • Knowledge of security and privacy frameworks.
  • Understanding of cloud security and modern SaaS infrastructure.
  • Strong communication skills for technical discussions.
  • Proven ability to collaborate cross-functionally.
  • Experience in building customer assurance programs.
  • Data-driven mindset for measuring program success.
  • Attention to detail and resilience in a fast-paced environment.

Benefits

  • Opportunity to work in a fast-growing startup.
  • Freedom to think creatively and contribute to growth.
  • Collaborative work environment with a global team.
  • Engagement with high-profile clients, including Fortune 100 companies.
  • Continuous learning and professional development opportunities.
Wiz logo

Wiz

Wiz is a rapidly growing company focused on delivering customer value through its Sales Systems team. The company partners with go-to-market teams to ensure sales team members are equipped for success at every phase of the sales process. With a commitment to operational excellence, Wiz emphasizes collaboration, strategic direction, and the implementation of advanced sales technologies to drive employee success and revenue growth.

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