Business Analyst - Remote

Overview

As a Business Analyst at WhiteTech, you will critically analyze business requirements, improve product offerings, and ensure that our e-commerce and payment solutions align with customer needs.

In Short

• Conduct business analysis for e-commerce, payments, and fintech projects.
• Gather, document, and prioritize product requirements from stakeholders, merchants, and focus groups.
• Identify gaps in current products and propose data-driven improvements.
• Work with third-party providers to integrate gaming APIs, RTP configurations, and bonus systems.
• Provide technical support to internal teams, ensuring smooth product implementation.
• Assist in troubleshooting, testing, and launching new platform features.
• Create technical documentation, including integration guides, user manuals, and knowledge base materials.
• Conduct stakeholder presentations and product training.

Requirements

• Bachelor’s degree in Business, Computer Science, Finance, or a related field.
• 4+ years of experience as a Business Analyst.
• Strong understanding of slot game mechanics and RTP models.
• Experience working in both B2B and B2C environments.
• Knowledge of business analysis frameworks, project management methodologies, and industry compliance requirements.
• Familiarity with UI/UX principles, especially related to slot game interfaces (Figma experience is a plus).
• Experience with SQL, data analysis tools, and knowledge of API integrations.
• Proficiency in Jira, Confluence, Miro, UML, Google Docs, and Sheets.
• Strong analytical and problem-solving skills.
• Excellent communication skills, capable of working effectively with technical and non-technical stakeholders.
• Understanding of Agile methodologies in game development.
• English level: Upper-Intermediate or higher.

Benefits

• Competitive compensation package (commensurate with your experience).
• Access to paid corporate English lessons (through Preply).
• 19 business days of flexible Paid Time Off (PTO).
• Fully remote work with flexible hours (within the CET time zone) from any location of your choice.
• Values-driven culture with a friendly and supportive work environment.
• Opportunity to regularly participate in conferences and community events as both a participant and contributor.
• Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency.