Account Management Support Specialist - Remote

Overview

The Account Management Support Specialist will provide essential back-end support to the Account Management department, ensuring smooth and efficient execution of client programs and services.

In Short

• Full-time position focused on internal processes and client deliverables.
• Assist with data tracking, reporting, and program management.
• Collaborate with the Account Management team.
• Track progress and completion of program elements.
• Provide administrative support for client intake and billing.
• Ensure data accuracy for client programs and invoicing.
• Schedule and review client-targeted communications.
• Support client-facing responsibilities as needed.
• Work in a fully remote environment.
• Salary range of $50,000-$55,000.

Requirements

• 2+ years of experience in administrative support or account management.
• Proficient in the Wellworks Portal.
• Strong attention to detail and organizational skills.
• Excellent oral and written communication skills.
• Ability to collaborate with team members remotely.
• Proficiency in Microsoft Office Suite.
• Exceptional problem-solving skills.
• Ability to manage multiple tasks under tight deadlines.
• Flexible and open to new responsibilities.

Benefits

• Equal opportunity employer valuing diversity.
• Remote work with the option for hybrid work for local candidates.
• Computer equipment and VPN access provided.
• Employee must provide their own internet access.