Welcome Coordinator - Remote

Overview

The Welcome Coordinator at CVS Health is responsible for creating an inclusive environment and making a positive first and last impression on patients while performing various administrative tasks to ensure efficient clinic operations.

In Short

• Act as the face of the clinic and ensure a welcoming atmosphere.
• Perform scheduling of patient appointments.
• Manage inbound and outbound phone calls.
• Handle administrative tasks including fax and mail distribution.
• Deliver excellent, high-touch assistance to patients and guests.
• Work as part of the Service Team reporting to the Practice Manager.
• Juggle multiple tasks to create a seamless patient experience.
• Be friendly and highly flexible in approach.
• Contribute to making Oak Street a great place to work.
• Anticipate and fulfill the needs of patients and community members.

Requirements

• Strong communication skills.
• Ability to handle multiple tasks efficiently.
• Experience in customer service or administrative roles preferred.
• Flexibility in work hours and tasks.
• Ability to create a welcoming environment.

Benefits

• Affordable medical plan options.
• 401(k) plan with matching contributions.
• Employee stock purchase plan.
• No-cost wellness programs.
• Flexible work schedules and paid time off.
• Tuition assistance and family leave options.