Operations Manager - Remote

Overview

The Operations Manager is responsible for driving store execution and performance while fostering consumer loyalty through excellent customer service. This role involves leading a productive store team and supporting the Store Manager in overall store management.

In Short

• Drive store execution and performance
• Lead and supervise store crew
• Manage sales and inventory
• Support staffing, training, and development
• Oversee financial management
• Promote excellent customer service
• Work a full-time flexible schedule
• Assist customers with inquiries and complaints
• Foster a productive store environment
• Implement store policies and procedures

Requirements

• Deductive reasoning and advanced analytical skills
• Strong communication and leadership skills
• Ability to work flexible hours, including weekends
• Experience in retail management or supervision preferred
• High School diploma or equivalent preferred

Benefits

• Affordable medical plan options
• 401(k) plan with matching contributions
• Employee stock purchase plan
• Wellness programs and counseling services
• Paid time off and flexible work schedules
• Tuition assistance and family leave