Operations Manager - Remote

Overview

The Operations Manager at CVS Health is responsible for driving store execution and performance, ensuring excellent customer service, and maintaining an engaged and productive store team.

In Short

• Manage store operations and execution.
• Lead and supervise store crew activities.
• Support Store Manager in strategic operations.
• Promote CVS customer service culture.
• Handle customer questions and complaints.
• Perform sales and inventory management.
• Train and develop staff.
• Work a flexible schedule including weekends and holidays.
• Utilize advanced analytical and communication skills.
• Ensure compliance with store policies.

Requirements

• High school diploma or equivalent preferred.
• Experience as a retail manager or supervisor.
• Strong leadership and communication skills.
• Ability to work flexible hours.
• Deductive reasoning and analytical skills.
• Experience in customer service.
• Ability to handle urgent store issues.

Benefits

• Competitive pay and benefits package.
• 401(k) plan with company matching.
• Employee stock purchase plan.
• No-cost wellness programs.
• Flexible work schedules.
• Paid time off and family leave.
• Tuition assistance and retiree medical access.