Operations Manager - Remote

Overview

The Operations Manager at CVS Health plays a crucial role in driving store execution and performance while enhancing customer loyalty through excellent service.

In Short

• Manage store operations and staff.
• Support the Store Manager with strategic operations.
• Ensure excellent customer service.
• Supervise and lead store crew effectively.
• Handle sales and inventory management.
• Maintain a productive and engaged team.
• Assist customers with inquiries and complaints.
• Work a flexible schedule including weekends and holidays.
• Utilize advanced analytical and communication skills.
• Participate in employee training and development.

Requirements

• High School diploma or equivalent preferred.
• Experience as a retail manager or supervisor.
• Strong leadership and supervision skills.
• Ability to work flexible hours.
• Excellent communication and influencing skills.
• Deductive reasoning and analytical skills.
• Ability to respond to urgent store issues.
• Experience in customer service environments.
• Strong team collaboration skills.
• Willingness to handle financial management tasks.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching.
• Employee stock purchase plan.
• No-cost wellness programs and counseling.
• Paid time off and flexible work schedules.
• Tuition assistance and family leave.
• Comprehensive benefits addressing diverse needs.
• Retiree medical access for eligible employees.
• Support for financial wellness and coaching.
• Commitment to employee recognition and culture.