Operations Manager - Remote

Overview

The Operations Manager at CVS Health plays a crucial role in driving store execution and performance, ensuring excellent customer service, and maintaining an engaged store team.

In Short

• Drive store execution and performance.
• Build consumer loyalty through excellent customer service.
• Support Store Manager in overall store management.
• Supervise and lead store crew activities.
• Assist customers with their inquiries and complaints.
• Implement policies and manage inventory.
• Conduct employee staffing, training, and development.
• Work a flexible schedule including weekends and holidays.
• Utilize advanced analytical and communication skills.
• Promote CVS customer service culture.

Requirements

• Deductive reasoning and advanced analytical skills.
• Strong leadership and communication abilities.
• Ability to work a flexible schedule.
• Experience as a retail manager or supervisor preferred.
• High school diploma or equivalent preferred but not required.

Benefits

• Affordable medical plan options.
• 401(k) plan with matching contributions.
• No-cost wellness programs and counseling services.
• Paid time off and flexible work schedules.
• Tuition assistance and family leave options.