Operations Manager - Remote

Overview

The Operations Manager at CVS Health is responsible for overseeing store operations, ensuring excellent customer service, and leading a productive team to drive store performance.

In Short

• Manage and supervise store crew activities.
• Support Store Manager in operational improvements.
• Assist customers with inquiries and complaints.
• Promote CVS customer service culture.
• Work a flexible schedule including weekends and early mornings.
• Maintain inventory and sales management.
• Lead staff training and development.
• Utilize advanced communication and analytical skills.
• Participate in financial management of the store.
• Drive consumer loyalty through effective leadership.

Requirements

• High School diploma or equivalent preferred.
• Experience as a retail manager or supervisor is preferred.
• Advanced communication and leadership skills.
• Ability to work full-time flexible hours.
• Strong deductive reasoning and analytical skills.
• Ability to respond to urgent store issues.

Benefits

• Competitive wages and comprehensive benefits.
• 401(k) plan with company matching contributions.
• Employee stock purchase plan.
• No-cost wellness programs for all colleagues.
• Paid time off and flexible work schedules.
• Tuition assistance and family leave options.