Operations Manager - Remote

Overview

The Operations Manager is a key member of the Store Management team at CVS Health, responsible for driving store execution and performance while ensuring excellent customer service and building consumer loyalty.

In Short

• Drive store execution and performance.
• Build consumer loyalty through excellent customer service.
• Supervise and lead store crew activities.
• Support Store Manager with operational improvement plans.
• Manage staffing, training, and development of employees.
• Handle customer inquiries and complaints effectively.
• Work a flexible schedule including early mornings and weekends.
• Utilize advanced analytical and communication skills.
• Ensure compliance with company policies and procedures.
• Contribute to a positive workplace culture.

Requirements

• High school diploma or equivalent required.
• Experience as a retail manager or supervisor preferred.
• Advanced communication and leadership skills.
• Ability to work a full-time flexible schedule.
• Strong deductive reasoning and analytical skills.
• Ability to respond to urgent store issues.
• Proficient computer skills.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching.
• Employee stock purchase plan.
• No-cost wellness programs.
• Flexible work schedules and paid time off.
• Tuition assistance and family leave.
• Confidential counseling and financial coaching.