Operations Manager - Remote

Overview

The Operations Manager at CVS Health plays a crucial role in enhancing customer loyalty and store performance by leading the store team and ensuring excellent customer service.

In Short

• Drive store execution and performance.
• Support the Store Manager in overall store management.
• Lead and supervise store crew activities.
• Promote a customer service culture.
• Assist customers with inquiries and complaints.
• Manage sales and inventory effectively.
• Demonstrate strong leadership and communication skills.
• Work a flexible schedule including weekends and holidays.
• Foster a productive and engaged store team.
• Ensure adherence to store policies and procedures.

Requirements

• High School diploma or equivalent preferred.
• Experience in retail management or supervision preferred.
• Advanced analytical and computer skills.
• Ability to lead and influence others.
• Strong communication skills.
• Ability to work full-time with flexible hours.
• Deductive reasoning ability.
• Customer service orientation.
• Ability to manage financial aspects of the store.
• Capable of responding to urgent store issues.

Benefits

• Competitive wages and comprehensive benefits.
• 401(k) plan with company matching contributions.
• Affordable medical plan options.
• No-cost wellness programs and counseling services.
• Flexible work schedules and paid time off.
• Tuition assistance and family leave options.
• Employee stock purchase plan.
• Access to dependent care resources.
• Retiree medical access.
• Commitment to employee well-being and inclusivity.