Operations Manager - Remote

Overview

The Operations Manager at CVS Health is responsible for driving store execution and performance while ensuring excellent customer service and building consumer loyalty.

In Short

• Manage store operations and staff effectively.
• Support the Store Manager in leadership and strategic operations.
• Ensure customer service excellence.
• Handle sales and inventory management.
• Assist in employee staffing, training, and development.
• Maintain financial management practices.
• Work flexible hours including early mornings, nights, and weekends.
• Promote a positive store culture.
• Utilize advanced communication and analytical skills.
• Lead by example and demonstrate initiative.

Requirements

• High School diploma or equivalent preferred.
• Experience as a retail manager or supervisor preferred.
• Deductive reasoning and advanced analytical skills.
• Ability to work a full-time flexible schedule.
• Strong leadership and supervision skills.
• Excellent communication skills.
• Ability to handle customer inquiries and complaints effectively.
• Proficiency in computer skills.
• Ability to work overtime as needed.
• Experience in promoting a customer service culture.

Benefits

• Competitive pay and benefits package.
• Affordable medical plan options.
• 401(k) plan with company matching contributions.
• No-cost wellness programs and counseling services.
• Flexible work schedules and paid time off.
• Tuition assistance and family leave options.
• Employee stock purchase plan.
• Access to dependent care resources.
• Retiree medical access.
• Comprehensive support for physical, emotional, and financial wellness.