Operations Manager - Remote

Overview

The Operations Manager at CVS Health is responsible for driving store execution and performance while focusing on excellent customer service and building consumer loyalty.

In Short

• Manage store operations and staff to achieve performance goals.
• Support the Store Manager in leadership and strategic operations.
• Ensure effective communication within the store crew.
• Promote CVS customer service culture.
• Supervise and direct activities of the store crew.
• Assist customers with inquiries and complaints.
• Work a flexible schedule including early mornings, nights, and weekends.
• Utilize advanced analytical and computer skills.
• Contribute to financial management and inventory control.
• Lead by example to maintain an engaged and productive team.

Requirements

• High school diploma or equivalent preferred.
• Experience as a retail manager or supervisor is preferred.
• Advanced communication and leadership skills.
• Deductive reasoning and analytical skills.
• Ability to work overtime and respond to urgent issues.
• Strong customer service orientation.
• Ability to lead and motivate a team.
• Flexibility to work various shifts.
• Proficient in computer skills.
• Ability to implement policies and procedures effectively.

Benefits

• Affordable medical plan options.
• 401(k) plan with matching contributions.
• Employee stock purchase plan.
• No-cost wellness programs.
• Paid time off and flexible work schedules.
• Tuition assistance and family leave.
• Dependent care resources and counseling services.
• Financial coaching and wellness screenings.
• Comprehensive benefits tailored to employee needs.
• Commitment to fostering a diverse and inclusive workplace.