Mobile Operations Coordinator - Remote

Overview

The Mobile Operations Coordinator plays a crucial role in coordinating logistics and scheduling for in-home patient care, ensuring high-quality service delivery to Medicare patients.

In Short

• Coordinate logistics and scheduling for patient care.
• Provide telephonic support to patients and families.
• Prepare daily visit schedules for care teams.
• Conduct patient appointment confirmations and updates.
• Manage patient registry and monitor admissions.
• Participate in interdisciplinary team meetings.
• Assist with patient transitions back to care centers.
• Follow-up on medical records and specialty appointments.
• Work in a fast-paced, innovative healthcare environment.
• Embrace Oaky values and contribute to community health.

Requirements

• Genuine passion for primary care and vulnerable patients.
• Strong computer skills and professional phone etiquette.
• Bilingual skills are a plus.
• Medical background preferred.
• Experience in customer service strongly preferred.
• Some college education preferred.
• Ability to collaborate effectively in a team setting.
• Excellent communication and problem-solving skills.
• Willingness to learn EMR documentation workflows.
• US work authorization required.

Benefits

• Paid vacation and sick time.
• 401K match options.
• Health, vision, and dental insurance.
• Opportunities for leadership development.
• Flexible work environments.
• Continuing education stipends.
• High levels of responsibility and rapid advancement.
• Comprehensive mix of pay and benefits.
• Wellness programs and financial coaching.
• Diversity and inclusion in the workplace.