Analyst, Case Management - Remote

Overview

As an Analyst in Case Management at CVS Health, you will be part of a dedicated team providing exceptional care to dual eligible populations, collaborating with various stakeholders to meet complex healthcare needs.

In Short

• Join the Aetna care management team focused on dual eligible populations.
• Collaborate with members, care teams, and community organizations.
• Conduct annual Health Risk Surveys to identify member needs.
• Coordinate care and address social determinants of health.
• Utilize problem-solving skills to engage members effectively.
• Adhere to compliance and quality management processes.
• Meet performance metrics related to member engagement.
• Utilize Microsoft Office tools in daily tasks.
• Support members in navigating healthcare services.
• Work in a remote setting with a commitment to care.

Requirements

• 2+ years in behavioral health or social services.
• Proficient in Microsoft Office Suite.
• Access to a private workspace for job requirements.
• High School Diploma required; higher education preferred.
• Experience in case management and managed care is a plus.

Benefits

• Comprehensive medical plan options.
• 401(k) plan with company contributions.
• Employee stock purchase plan.
• No-cost wellness programs and counseling services.
• Flexible work schedules and paid time off.
• Tuition assistance and retiree medical access.
• Support for family and dependent care needs.