Analyst, Case Management - Remote

Overview

As an Analyst in Case Management at CVS Health, you will play a crucial role in providing exceptional care to dual eligible populations, collaborating with various stakeholders to meet complex healthcare needs.

In Short

• Join the Aetna care management team.
• Coordinate care for Dual Eligible Special Needs Plan members.
• Conduct annual Health Risk Surveys.
• Collaborate with care managers and social workers.
• Address social determinants of health.
• Engage members through problem-solving techniques.
• Monitor and document care processes.
• Meet performance and productivity metrics.
• Utilize healthcare technology tools.
• Maintain professional relationships with members.

Requirements

• 2+ years in behavioral health or social services.
• Proficient in Microsoft Office Suite.
• Access to a private workspace.
• Case Management and Discharge Planning experience preferred.
• Bilingual education is a plus.
• High School Diploma required; higher education preferred.

Benefits

• Comprehensive medical plan options.
• 401(k) plan with matching contributions.
• Employee stock purchase plan.
• No-cost wellness programs.
• Flexible work schedules.
• Tuition assistance available.
• Paid time off and family leave.