Case Management Analyst - Remote

Overview

The Case Management Analyst position at CVS Health involves utilizing critical thinking and professional judgment to support the case management process, facilitating improved healthcare outcomes for members.

In Short

• Telework position with regional in-state travel 10-15% of the time.
• Use care management tools to evaluate and support member healthcare needs.
• Collaborate with multidisciplinary teams to enhance quality of care.
• Identify high risk factors impacting member outcomes.
• Engage members in decision-making regarding their healthcare.
• Minimum 6 months experience in relevant fields required.
• Flexibility to work beyond core hours is necessary.
• Requires a Bachelor's degree in a relevant field.
• Travel to Louisville office for meetings may be required.
• Full-time position with 40 hours per week expected.

Requirements

• 6 months experience in Foster Care, juvenile justice, or related fields.
• 2 years experience in behavioral health or social services.
• 1 year experience with MS Office Suite.
• Must reside in specific counties in Kentucky.
• Bachelor's degree in behavioral health or human services required.
• Reliable transportation for regional travel.
• Ability to work after hours as needed.
• Strong negotiation and motivational interviewing skills.
• Experience with care management assessments.
• Ability to empower members in healthcare decisions.

Benefits

• Competitive pay range of $21.10 - $36.78/hour.
• Comprehensive medical plan options.
• 401(k) plan with company matching contributions.
• Employee stock purchase plan available.
• No-cost wellness programs and counseling services.
• Flexible work schedules and paid time off.
• Tuition assistance and family leave options.
• Access to retiree medical programs.
• Commitment to employee wellness and support.
• Inclusive workplace culture and values.