Mid-Level Business Operations Analyst - Remote

Overview

Join Wellhub, a corporate wellness platform, as a Mid-Level Business Operations Analyst where your role will enhance client relationships and drive product opportunities.

In Short

• Conduct incident analysis and identify anomalies.
• Collaborate with Product Managers, Tech Leads, and Designers.
• Document processes, findings, and resolutions.
• Propose process changes based on identified opportunities.
• Support CIA teams with assessments and assignments.
• Ensure comprehensive documentation of services and processes.
• Live the mission of promoting wellbeing in the workplace.
• Work in a flexible environment that supports work-life balance.
• Encourage a collaborative team atmosphere.
• Be proactive in addressing potential issues.

Requirements

• Understanding of internal business workflows.
• Experience with SQL (PostgreSQL or MySQL).
• Proficiency in Excel (Pivot tables, VLOOKUP, etc.).
• Intermediate English communication skills.
• Software quality and test automation mindset (nice to have).
• Proactive and collaborative team player.

Benefits

• Health, dental, and life insurance.
• Flexible work options (hybrid and remote).
• Flexible schedule to accommodate personal needs.
• Access to wellness programs and resources.
• Paid time off and parental leave.
• Career growth opportunities.
• Supportive company culture.