Staff Product Designer, Client Experience Operations - Remote

Overview

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. We are looking for a Staff Designer who thrives at the intersection of systems, experience, and technology to improve client interactions through intuitive, AI-powered tools.

In Short

• Own and lead CXO design, contributing to product roadmap and strategy.
• Partner with engineering, data science, and product management to solve design challenges.
• Lead design for internal and client-facing AI-powered tools.
• Create concepts and prototypes, balancing detail and speed.
• Listen to users to develop product strategy and solutions.
• Leverage data to inform design solutions.
• Align UX efforts with strategic direction.
• Establish expertise in customer experience tooling and AI solutions.
• Stay updated on industry trends and technologies.

Requirements

• Track record of systems design and strong UX-thinking.
• Passion for AI tools and workflows.
• Ability to simplify complex problems into user-friendly experiences.
• Strong collaboration skills across teams.
• Effective communication of ideas and direction.
• Experience in user research and actionable design solutions.
• Ability to work independently and drive projects forward.
• Knowledge of front-end technologies.

Benefits

• Opportunity to work with a leading fintech company.
• Collaborative and inclusive work environment.
• Impactful work with groundbreaking ideas.
• Access to innovative technologies.
• Support for professional growth and development.