Digital Product Analyst - Remote

Overview

The Digital Product Analyst role will serve on the Customer & Market Insights team, focusing on analytics for the Chick-fil-A mobile app.

In Short

• Analyze data related to app performance and user behavior.
• Collaborate with stakeholders in Product, Design, and Technology.
• Ensure event tracking aligns with business goals.
• Monitor KPIs and measure results of A/B tests.
• Identify trends and provide reports to improve UX.
• Conduct user funnel analysis to reduce friction.
• Create presentations translating complex data into insights.
• Utilize analytics tools such as Amplitude and Fullstory.
• Manage multiple project analysis timelines.
• Work independently and as part of cross-functional teams.

Requirements

• Bachelor’s degree in Marketing, Economics, or related field.
• Experience with digital product analytics.
• Strong communication skills.
• Ability to prioritize projects and updates.
• Ability to learn new systems and analytical platforms.

Benefits

• 12-month contract with potential for extension.
• Opportunity to work on a high-impact mobile app.
• Collaborative work environment.
• Gain experience with leading analytics tools.
• Flexible working hours.