Email and SMS eCommerce Retention Specialist (Klaviyo Expert) - Remote

Overview

As an Email and SMS eCommerce Retention Specialist, you will be responsible for developing, executing, and optimizing email and SMS marketing campaigns aimed at increasing customer retention, engagement, and lifetime value.

In Short

• Plan, create, and execute email and SMS marketing campaigns focused on customer retention.
• Audit and improve existing marketing flows.
• Develop automated workflows in Klaviyo.
• Collaborate with creative teams for compelling content.
• Segment customer lists based on behavior and engagement.
• Implement personalized messaging to enhance customer experiences.
• Monitor and analyze campaign performance metrics.
• Conduct A/B testing to optimize campaigns.
• Provide regular reports and insights to stakeholders.
• Collaborate with marketing and customer service teams.

Requirements

• Expertise in Klaviyo.
• Experience in email and SMS marketing.
• Strong analytical skills.
• Ability to work collaboratively across teams.
• Excellent communication skills.

Benefits

• Flexible working hours.
• Opportunity to work remotely.
• Engaging work environment.
• Professional growth opportunities.