Senior Manager, Trust & Safety - Remote

Overview

We are seeking a Senior Manager, Trust & Safety to lead our Trust and Safety team and guide the platform's operations strategy to maintain a safe and respectful environment for our global community.

In Short

• Lead the Trust and Safety team at VRChat.
• Guide the platform's operations strategy.
• Maintain a safe and respectful environment for users.
• Manage and mentor Trust & Safety Agents.
• Establish a “Safety by Design” mindset across the organization.
• Collaborate with Product, Engineering, and Operations teams.
• Drive continuous improvement of internal tools and workflows.
• Report to the VP of Operations and Legal.
• Provide insight and direction to enhance the trust and safety framework.
• Impact VRChat’s mission to foster a safe virtual space.

Requirements

• Strong operational experience.
• Passion for user safety.
• Strategic mindset.
• Leadership skills.
• Experience in team management.
• Ability to collaborate across functions.
• Experience in continuous improvement processes.
• Understanding of Trust & Safety principles.
• Ability to drive excellence in T&S functions.
• Experience in a tech or gaming environment is a plus.

Benefits

• Work with a talented team from top tech companies.
• Be part of a mission-driven organization.
• Opportunity to shape the metaverse.
• Competitive salary and benefits.
• Flexible work environment.
• Access to cutting-edge technology.
• Professional development opportunities.
• Collaborative and inclusive culture.
• Impactful work that fosters community safety.
• Engagement with a global user base.