Client Relationship On-Field Representative - Remote

Overview

This role involves promoting company services directly to clients in the Galway region, ensuring seamless activation and ongoing support for merchants.

In Short

• Field-based role covering the region of Galway.
• Promote company services by visiting clients’ premises.
• Assist merchants with verification and activation processes.
• Monitor and analyze portfolio performance.
• Provide in-person support and consultation for existing customers.
• Engage in both system-scheduled and self-initiated activities.
• Ensure new merchants complete registration.
• Support existing merchants in maintaining active usage.
• Escalate issues by opening cases for problems beyond resolution scope.
• Travel to meet clients and attend industry events.

Requirements

• Business development experience in payment solutions.
• Experience in hospitality or retail sectors.
• Strong communication and interpersonal skills.
• Ability to analyze portfolio performance.
• Willingness to travel for client meetings.

Benefits

• Opportunity to work with a leading Fintech company.
• Dynamic work environment.
• Access to a wide range of financial services.
• Supportive team culture.