Software Engineer - Remote

Overview

As a Software Engineer at Visa, you will design and develop services and infrastructure to support Visa's Managed Dispute Resolution Services, playing a crucial role in defining success for the central tool that supports Visa's ongoing services.

In Short

• Develop, test, and debug new and existing functionalities to meet specific requirements.
• Troubleshoot and resolve errors in the ServiceNow configuration.
• Identify requirement gaps and provide configuration options with pros and cons.
• Design and implement user-friendly software for customer customization.
• Collaborate with internal customers and business analysts for requirement clarifications.
• Write technical design and build documentation for technical infrastructure.
• Research existing systems and prepare time estimates and justifications.
• Participate in project meetings and communicate development status.

Requirements

• Bachelor's degree or 2+ years of relevant work experience.
• 3+ years of work experience preferred.
• Extensive experience with ServiceNow Platform and IT Service Management modules.
• Proficiency in JavaScript, AJAX, JSON, CSS, REST, SOAP, and HTML.
• Strong knowledge of APIs and relational database concepts.
• Experience with ServiceNow Security features.
• Understanding of ServiceNow Best Practices.
• Advanced skills in UI Policies, Client Scripts, and other ServiceNow functionalities.
• Certifications such as CSA, CIS, or CAD are a plus.
• Strong analytical and communication skills.

Benefits

• Opportunity to work in a purpose-driven industry leader.
• Hybrid work environment.
• Potential for preferential tax treatment on income derived from intellectual property creation.
• Inclusive workplace culture.
• Professional development opportunities.