Director, Market Intelligence & Human Centered Design - Remote

Overview

This role involves leading the Employee Experience group within Visa's People Systems team, focusing on Human Centered Design to enhance employee experiences globally.

In Short

• Conduct user research to gather insights on user needs.
• Collaborate with cross-functional teams to inform design decisions.
• Create prototypes and test them with users for feedback.
• Develop design concepts based on user research.
• Communicate design solutions to stakeholders.
• Ensure designs are accessible and inclusive.
• Stay updated with design trends and technology.
• Present insights and recommendations to decision-makers.

Requirements

• 10 years of relevant work experience with a Bachelor's Degree.
• Track record of leading complex initiatives.
• Understanding of People Technology stack.
• Experience in large/global corporate environments.
• Excellent written and communication skills.
• Able to work in ambiguous situations.
• Ability to influence and work with diverse teams.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision.
• 401(k) plan and Flexible Spending Accounts.
• Paid Time Off and Wellness Program.
• Potential for bonuses and equity.