Virtual Assistant / Customer Service Specialist - Remote

Overview

VirtueStaff is actively seeking a motivated and detail-oriented Virtual Assistant/Customer Service Specialist to join our innovative team. In this versatile role, you will be responsible for delivering outstanding customer service while also performing essential administrative tasks. If you thrive in a remote work environment and are passionate about providing exceptional support, we want to hear from you!

In Short

• Respond promptly to customer inquiries through various channels.
• Assist with troubleshooting customer issues and resolving concerns.
• Handle administrative duties such as scheduling appointments.
• Document all customer interactions accurately.
• Engage in proactive communication with clients.
• Collaborate with team members to refine processes.
• Support marketing initiatives by assisting with social media management.

Requirements

• Detail-oriented and motivated individual.
• Excellent communication skills.
• Ability to manage multiple tasks efficiently.
• Experience in customer service roles preferred.
• Familiarity with social media platforms is a plus.

Benefits

• Flexible remote work environment.
• Opportunity to grow within the company.
• Supportive team culture.