Technical Project Manager - Remote

Overview

As a Technical Project Manager at VGS, you will support our Client Operations team, helping customers manage product adoption and ensuring operational efficiency.

In Short

• Support customers in onboarding and implementation of the VGS platform.
• Assist in training customers to maximize product usage.
• Ensure high operational efficiency for customer satisfaction.
• Drive product adoption and increase ROI for clients.
• Work with payment tokenization solutions and technologies.
• Collaborate with the Client Operations team.
• Manage multiple projects and customer interactions.
• Utilize APIs and data orchestration tools.
• Enhance customer experience through effective support.
• Help clients navigate compliance and payment complexities.

Requirements

• Experience in project management, preferably in tech or finance.
• Strong understanding of payment systems and tokenization.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Proficiency in using project management tools.
• Experience in customer support or client relations.
• Strong analytical and problem-solving abilities.
• Familiarity with APIs and technical documentation.
• Ability to work collaboratively in a team environment.
• Strong organizational skills and attention to detail.

Benefits

• Competitive salary and benefits package.
• Opportunity to work with cutting-edge technology.
• Flexible work environment.
• Professional development opportunities.
• Collaborative and innovative work culture.
• Health and wellness programs.
• Remote work options available.
• Access to industry-leading training resources.
• Supportive management team.
• Opportunities for career advancement.