UX Researcher - Remote

Overview

Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team.

In Short

• Conduct research studies including interviews, usability testing, and session replays
• Synthesize user feedback and user requirements into clear, actionable insights that guide product strategy
• Translate research findings into detailed product specifications and wireframes
• Collaborate with product managers and engineers to define feature requirements and design scope
• Support the end-to-end design process for select features, from early exploration through final specs
• Monitor product usage and behavioral analytics to validate design effectiveness and inform iteration
• Promote best practices for user-centered design and research across teams

Requirements

• A four-year college degree and professional experience in UX research, UX design, or a related discipline
• Strong ability to analyze and synthesize large amounts of user data and convert it into actionable design recommendations
• Able to convey research findings, product requirements, and design rationale clearly to cross-functional teams
• Committed to understanding real user problems and finding thoughtful solutions
• Comfortable managing concurrent projects and shifting priorities in a fast-paced environment
• Experience with research and design tools (e.g., Excel, Figma, FullStory)

Benefits

• 100% remote within the USA
• Medical, Dental, and Vision Insurance
• Automatic 401k contribution
• Employee referral program
• At home office set up
• Bi-annual company retreats
• Open vacation policy
• Equity
• Monthly team events