UX Researcher - Remote

Overview

Ibotta is seeking a UX Researcher to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. The User Experience Research (UXR) department plays a critical role in assisting the organization with optimizing product launches, prioritizing resources, and identifying whitespace opportunities.

In Short

• Utilize qualitative and quantitative methodologies to understand users.
• Conduct user and stakeholder interviews, journey mapping, and task analysis.
• Partner with designers for usability testing and iterative design processes.
• Engage in post-launch optimization and continuous discovery efforts.
• Champion UXR principles and insights across departments.
• Collaborate frequently with designers, product managers, and data analysts.
• Manage and communicate priorities and project timelines effectively.
• Utilize industry-standard tools such as UserTesting and Google Workspace.
• Embrace Ibotta’s Core Values of Integrity, Boldness, and Teamwork.
• Contribute to the growth of the UXR practice within the organization.

Requirements

• 3-5 years of applied UX research experience.
• Bachelor’s degree or equivalent experience.
• Curiosity and a desire to grow skills as a UXR.
• Ability to thrive in an ambiguous environment.
• Experience in scoping and conducting complex research projects.
• Understanding of various research methods and their applications.

Benefits

• Competitive pay and flexible time off.
• Comprehensive benefits package including medical, dental, and vision.
• Lifestyle Spending Account and Employee Stock Purchase Program.
• 401k match and additional perks in the Denver office.
• Paid parking and snacks in the office.