Salesforce Administrator - Remote

Overview

At Veracyte, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at Veracyte enables our employees to not only make a meaningful impact on the lives of patients, but to also learn and grow within a purpose driven environment. This is what we call the Veracyte way – it’s about how we work together, guided by our values, to give clinicians the insights they need to help patients make life-changing decisions.

In Short

• Administer and support the Salesforce.com platform including user setup, profiles, roles, permissions, workflows and data management.
• Configure and customize Salesforce applications to align with business requirements.
• Perform system maintenance, including regular updates, backups, monitoring of performance areas and identification of areas to reduce technical debt.
• Collaborate with stakeholders to gather and analyze business requirements, translating them to functional specifications/user stories.
• Provide training, documentation and processes that enable users to effectively utilize Salesforce.
• Develop and maintain reports, dashboards and data management capabilities to support business operations.
• Conduct user training and provide ongoing support to ensure effective use of the Salesforce Platform.
• Stay up-to-date with Salesforce Releases and enhancements.
• Work closely with cross functional teams to integrate Salesforce with other business systems.
• Act as frontline support to triage, troubleshoot and resolve technical issues.

Requirements

• A bachelor’s degree (preferably with an emphasis in Business Administration or Information Systems), or equivalent experience.
• 5+ years of experience as a Salesforce Administrator.
• Salesforce Administrator Certification required; Advanced Administrator Certification preferred.
• Strong understanding of Salesforce architecture, configuration and best practices.
• Proficiency in creating and managing Salesforce reports, dashboards and data management tools.
• Exceptional ability to accurately define business requirements for stakeholders.
• Experience with Salesforce Communities highly preferred.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Familiarity with Agile project management methodology.

Benefits

• Competitive compensation and benefits.
• Opportunities for career growth within a purpose-driven environment.
• Inclusive workforce where diverse backgrounds are represented.
• Recognized as a Great Place to Work in both the US and Israel.
• Access to innovative ideas and decisions that drive the company forward.