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Product Manager - Student Billing - Remote

Posted 11 weeks ago
Product
Full Time
MA, USA

Overview

As a Student Billing Product Manager, you will lead the strategy and execution for the Veracross student billing platform, which supports K–12 private schools in managing tuition, fees, and family payments.

In Short

  • Lead product strategy, planning, and execution for the student billing platform
  • Define and prioritize product roadmap and requirements through market research and customer discovery
  • Collaborate with UX, engineering, and business teams to deliver intuitive, compliant, and scalable billing features
  • Analyze and respond to stakeholder feedback, usage data, and business metrics to guide product decisions
  • Ensure regulatory compliance and reduce billing/payment risk exposure
  • Optimize user experience for school business offices and families making payments
  • Track KPIs, report on product performance, and adapt strategy based on measurable impact
  • Support customer success, GTM, and support teams with training and documentation
  • Drive continuous improvement across billing workflows, integrations, and automation

Requirements

  • Experience in product management, preferably in education technology
  • Strong understanding of billing processes and user experience
  • Ability to collaborate with cross-functional teams
  • Excellent analytical and problem-solving skills
  • Experience with market research and customer discovery
  • Knowledge of regulatory compliance in billing
  • Strong communication and interpersonal skills
  • Experience tracking KPIs and product performance

Benefits

  • Work in a values-led community with a mission-driven focus
  • Collaborate with a diverse team across multiple countries
  • Opportunities for professional development and growth
  • Contribute to improving the quality of education
  • Flexible work environment with a focus on work-life balance
Veracross logo

Veracross

Veracross is a leading provider of SaaS-based School Information Systems (SIS) tailored for independent K-12 schools globally. With a unique one-record solution that integrates a comprehensive database and personalized communication tools, Veracross aims to unify school communities and enhance educational quality. The company, which has a values-driven culture and a team of 350 employees across the US, UK, and Australia, supports over 3,200 schools in 60 countries. Veracross encompasses five product brands, including Veracross SIS, Magnus Health, Digistorm, Epraise, and Firefly, each contributing to a holistic approach to school management, student health, community engagement, and online learning.

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