Service Delivery Lead - Med Tech Commercial Content - Remote

Overview

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

In Short

• Lead the services team for MedTech customers.
• Ensure customer success during implementation and beyond.
• Focus on operational excellence in service delivery.
• Drive new practices to support implementation excellence.
• Create innovative collateral for service delivery.
• Manage staffing and project delivery.
• Cultivate trusted relationships with customers.
• Provide executive oversight of internal initiatives.
• Collaborate across functions to improve service delivery.
• Support the onboarding and enabling of resources.

Requirements

• 10+ years of experience in Life Sciences with MedTech expertise.
• 2+ years of management experience.
• Proven track record in managing large complex projects.
• Expertise in enterprise software and system integration.
• Operational excellence in resource management.

Benefits

• Medical, dental, vision, and basic life insurance.
• Flexible PTO and company paid holidays.
• Retirement programs.
• 1% charitable giving program.