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Provider Relations Coordinator (Optician/ABO Certified) - Remote

Posted Yesterday
Customer Service
Full Time
USA
$44,000 - $46,000/year

Overview

The Provider Relations Coordinator will assist optometrists, ophthalmologists, retail locations, and laboratories by managing provider relationships, resolving issues, and providing guidance on benefits and payments.

In Short

  • Remote position with occasional in-office training and meetings.
  • Engage with providers and labs to resolve inquiries and issues.
  • Educate provider locations on VBA authorization systems and policies.
  • Support claims processing and authorization adjustments.
  • Maintain provider information and assist with credentialing outreach.
  • Ensure compliance with HIPAA regulations.
  • Analyze processes for efficiency improvements.
  • Stay updated on new optical technologies.
  • Work Monday-Friday from 10am-6pm with a paid lunch hour.
  • Salary contingent upon experience, ranging from $44,000 to $46,000 per year.

Requirements

  • ABO certification required.
  • Strong communication skills.
  • Ability to multi-task and manage time effectively.
  • Dependable and proactive in customer service.
  • Reliable internet connection and quiet workspace required.

Benefits

  • Paid training for a minimum of 3 weeks.
  • Computer and software provided by VBA.
  • Opportunity to work remotely.
VBA logo

VBA

VBA is a dynamic organization focused on providing innovative employee benefits solutions. With a strong emphasis on business development, VBA seeks to expand its presence in the small, mid-market, and national segments by cultivating relationships with brokers and clients. The company values integrity, positivity, and a consultative sales approach, empowering its team to excel in a competitive environment. VBA offers a supportive work culture that prioritizes client satisfaction and encourages professional growth through training and development opportunities.

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